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Frequently Asked Questions

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What is the minimum number of campers required?


What is the maximum number of campers we can have in a group?

  • There is no group maximum, although there are no additional savings for the Group Coordinator once a group has 12 campers registered.
  • We recommend that groups larger than 12 campers find another Group Coordinator to start an additional group and proceed with the group registration steps. 
  • IMPORTANT NOTE: Groups with 12+ campers will not be allocated to the same section due to cabin assignment limitations. 

What is a Group Coordinator?

  • A Group Coordinator is an individual who 1) recruits 4 or more campers and 2) sets up the group via the Group Request Form. A person can only be the Group Coordinator for one group.

What is the Group Coordinator Discount?

  • Coordinators will receive a Group Coordinator Discount in addition to the Group Rate. The more campers in the group, the larger the coordinator discount.
             4 - 7 campers = $80 (Incl. 13% HST)
             8 - 11 campers = $160 (Incl. 13% HST)
             12+ campers = $240 (Incl. 13% HST)

When and how is the Group Coordinator Discount applied?

  • After the 20-day expiry, an HOC Administrator will apply the Group Coordinator Discount based on the total registered campers to your financial profile.

Does HOC communicate directly with group members?

  • No, HOC does not send emails or instructions directly to group members. The Group Coordinator is responsible for forwarding the registration details and Group Code to all parents. 

Can a camper get the group rate if they registered before our group was approved?

  • No, Campers must enter the Group Code on Step #1 to activate the discount. If a camper registers before group approval or without the group code, they cannot receive the discount or count towards the 4-camper minimum. No exceptions. 

How are cabin requests managed with HOC?

  • An HOC Administrator will ONLY communicate directly with the Group Coordinator to finalize cabin assignments. Group Coordinators must collect all special cabin requests from parents beforehand. 
  • All cabin changes MUST be approved by the Group Coordinator. 

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