Work and live in harmony with all other HOC employees and campers.
Respect and treat all HOC affiliated persons with dignity and equal opportunity, regardless of faith, race or cultural traditions, gender, gender identity, sexual orientation, colour, or physical ability.
Assist in keeping the HOC facility clean and safe for all to enjoy.
Notice and accurately interpret what others are feeling, based on their words, tone of voice, expressions and other non-verbal behaviour to acknowledge the concern and address any camper issues immediately.
Take a personal interest in both campers and staff and work to develop positive professional relationships.
Act and represent yourself as outgoing, positive and responsible leaders.
Work to identify teachable moments and extract positivity from every camper interaction. Creating positive memorable impressions.
Take ownership of a situation and see the camper’s needs through from beginning to end.
Exercise appropriate judgment in handling camper and staff situations.
Ensure that every camper’s experience is a positive one.
Be accountable for yourself and your peers in respect to the expectations of HOC Directors as outlined in the Employee Handbook, and recognized best practices in child care.
Ignorance by staff members towards a camper's needs, or to the rules and expectations of employment, is not an excuse for unacceptable behaviour.
Provide exceptional camp experiences to all campers and perform all duties and responsibilities to the best of your ability.
Positively challenge others to reach their own full potential.
Seek ways to enhance the camper experience in unexpected ways.
Try to exceed camper expectations.
Show initiative and take action with an appropriate level of independence.
Approach all tasks with a “can-do” attitude, understanding that there is no other kind of attitude at HOC.